Refund Policy
Digital Alchemist Labs
Official Address: 222, Hawai Nagar Road, Birsa Chowk, No.5, Ranchi, Jharkhand 834003
Contact Email: [email protected]
Website: www.dalclassroom.com
At
Digital Alchemist Labs
, we strive to provide high-quality online tuition classes to our students. However, we understand that there may be situations where a refund is necessary. Please review our refund policy carefully.
Refund Eligibility
We offer a full refund to students who request it within 7 days of their enrollment in our online tuition classes.
Conditions for Refund
To qualify for a refund:
The request must be made within 7 days from the date of enrollment. The student must have attended classes during this period. The refund request should be submitted via email to [email protected] with the subject line "Refund Request - [Student Name]" and include relevant details such as enrollment date and class participation.
Exclusions
Refunds will not be granted under the following conditions:
The student has not attended any class in the last 7 days prior to the refund request. The request is made after the 7-day refund window. The student has violated our code of conduct or engaged in disruptive behavior during classes.
Refund Process
Once a request is received, it will be reviewed within 5 business days. If approved, the refund will be processed within 7-10 business days using the original payment method. An email confirmation will be sent once the refund has been initiated.
Contact Us
If you have any questions regarding this refund policy, please contact us at [email protected].
This refund policy is effective as of 01-04-2025 and may be updated periodically at the discretion of Digital Alchemist Labs.